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Browsing by Author "Özmen, Y. Serkan"

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    Book Part
    Citation - Scopus: 1
    Environmental Accounting
    (Springer Science+Business Media, 2013) Y. Serkan Ozmen; Özmen, Y. Serkan
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    Master Thesis
    Örgütsel güven boyutlarının analizi
    (2012) Özmen, Y. Serkan; Bulut, Çağrı
    Trust is one of the most fundamental aspects of human life. In parallel with the increasing awareness of scholars on the importance of trust within various settings, the organizational literature has been proliferated by the numerous studies. Today, both antecedents and consequences of trust have been widely discussed on various levels from individual to interorganizational. However, there is still some uncertainty on how organizational trust should be analyzed and how it affects organizational performance. This study aims to fill this void with analyzing trust considering its multidimensional structure on the organizational level. Therefore, this study has two closely interrelated purposes. The first one is to develop a scale based on the current literature on organizational trust. Following an elaborate scale development process, a four-dimensional construct with including organizational benevolence (OB), organizational integrity (OI), organizational quality management (OQM), and organizational financial structure (OFS), was empirically obtained to measure organizational trust on a sample of 110 employees working in banking sector in Turkey. In order to fulfill the second and complimentary aim of this study, the proposed hypotheses on the link between organizational trust and organizational performance were tested with following linear and two-step hierarchical regression analyses. The results of the study revealed that, as the dimension of organizational trust, OI affects both actual and expected future organizational performance. On the other hand, while OFS affects actual organizational performance, OQM affects expected organizational performance.
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