Browsing by Author "Ozkan-Ozen, Yesim Deniz"
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Article Citation - WoS: 2Citation - Scopus: 3A mixed method for determination of cut-off dates in liner shipping(ROUTLEDGE JOURNALS TAYLOR & FRANCIS LTD, 2024) Aylin Caliskan; Yesim Deniz Ozkan-Ozen; Nazlican Chase; Caliskan, Aylin; Ozkan-Ozen, Yesim Deniz; Chase, NazlicanOperating with fixed schedules requires coordinating and cooperating with many actors in liner shipping. Therefore liner operators announce predetermined cut-off dates for each voyage for Sippers to perform cargo-related transactions and send their documents. The shippers complain that the cut-off times are primarily for the operator's benefit and create a very tight time. However the operators have trouble that the shippers cannot fulfill the necessary instructions and documents on time. From this point of view this study aims to offer optimized cut-off determination for liner services and employs a mixed-method approach to evaluate the cut-off process of liner operators. Firstly a qualitative study was conducted to obtain factors affecting cut-off date determination. Second the factors affecting cut-off dates were analyzed with the fuzzy Total Interpretive Structural Modelling (TISM) method. Third a step-by-step shipping process from booking to the vessel's departure was developed. Moreover the simulation method was applied with actual data to offer alternative schedules for a liner operator for its two liner services. The results show that even using only the two strongest driving factors determined in the TISM process (TEU capacity of the vessel and number of port calls) improves the cut-off determination simulation performance results by 20%.Article Citation - Scopus: 1A New Perspective for Construction Supply Chains in Digital Era(UNIV TUN HUSSEIN ONN MALAYSIA, 2024) Ozlem Koctas-Cotur; Yesim Deniz Ozkan-Ozen; Yucel Ozturkoglu; Ozkan-Ozen, Yesim Deniz; Ozturkoglu, Yucel; Koctas-Cotur, OzlemThe construction industry is a highly labor-intensive industry with a low degree of automation and digitization. However as in the manufacturing industry a 'new order' is emerging for the way the construction industry works today. This study aims to present the transformation of construction supply chains (CSCs) in Industry 4.0 by considering each supply chain stage separately where the main purpose is to determine the criteria for the integration of the CSC with the Industry 4.0 perspective. A literature review and a Delphi study were conducted and thirteen criteria are proposed to show the integration of Industry 4.0 aspects and CSC stages. Furthermore one of the multi -criteria decision -making (MCDM) methods the Best -Worst method is used to prioritize the criteria for guiding future implications during the transformation of construction supply chains. Among the six CSC stages the design stage is the most important from the Industry 4.0 perspective. In addition client collaboration by ICT (BIM) during the design phase is the most important sub -factors' overall rank. Although there is a limited number of studies on the CSC there are no empirical studies addressing the current digital age approach. As a result there is a significant gap in the construction literature and a thorough assessment of the building supply chain in an Industry 4.0 setting is lacking. To the best of the authors' knowledge this is the first study to illustrate the transformation of CSCs in Construction 4.0 by looking at each supply chain stage separately.Article Citation - WoS: 2Citation - Scopus: 2A solution approach proposal with a lean perspective for the poultry sector with WRM and BWM integration(EMERALD GROUP PUBLISHING LTD, 2024) Elif Kiran; Yesim Deniz Ozkan-Ozen; Yucel Ozturkoglu; Kiran, Elif; Ozkan-Ozen, Yesim Deniz; Ozturkoglu, YucelPurposeThis study aims to analyze lean wastes for the poultry sector in Turkey and link lean tools to this study focusing on identifying each lean waste that affects poultry production and proposing solutions for preventing these lean wastes in the sector. The proposed solutions aim to improve processes by suggesting different lean tools and their applications for the poultry sector.Design/methodology/approachThe study consists of two different applications. First the waste relationship matrix (WRM) was created to reveal the relationship between seven lean wastes and their importance order. Then after determining lean tools for eliminating lean wastes the optimum weight ranking and consistency ratio of the most suitable lean tools were calculated for these wastes and ranked with the best-worst method (BWM).FindingsResults showed that overproduction is the most critical waste that impacts other wastes followed by defect waste. Due to the nature of the sector these wastes not only result in economic loss for the company but also in food waste and loss and issues related to animal welfare. Furthermore the Kaizen approach and 5S implementation are the methods to eliminate these wastes. Detailed discussion on the link between lean tools and lean wastes is provided for the poultry sector.Originality/valueThis is the first study that theoretically and empirically identifies the potential lean waste affecting the poultry sector and provides lean tools for eliminating these wastes. Sector-specific explanations and discussions are presented in the study to show the applicability of lean approaches in the poultry sector to eliminate waste. In addition this study is the first to integrate the WRM and BWM.Article Citation - WoS: 43Citation - Scopus: 53A sustainable and preventative risk management model for ship recycling industry(ELSEVIER SCI LTD, 2019) Yucel Ozturkoglu; Yigit Kazancoglu; Yesim Deniz Ozkan-Ozen; Ozkan-Ozen, Yesim Deniz; Ozturkoglu, Yucel; Kazancoglu, YigitWhen the dynamic environment of ship recycling is considered many different severe risks may occur. These risks affect different dimensions including people environment and economic. The aim of the study is give a framework to guide managers and even policy makers to strive a holistic view in their preventative risk management activities in ship recycling. In this framework which is proposed for sustainable risk management in ship recycling industry risk areas related to occupational safety working conditions fluctuations in steel industry economic cycles in construction sector and direct and indirect environmental impacts are suggested to be considered. In order to deal with aforementioned risk areas several preventative actions are proposed such as, for people related risks Occupational Health and Safety Assessment Series (OHSAS) implementation, for economic risks responsiveness as a competitive strategy and for environmental risks green supply chain management implementation is proposed. For each action different sub factors are defined from the literature and for an effective implementation fuzzy DEMATEL method is used to analyze causal link between these factors. Finally managerial implications for sustainable risk management in ship recycling industry are presented. (C) 2019 Elsevier Ltd. All rights reserved.Article Air logistics in the digital era: a content analysis for current trends and future directions(Inderscience Publishers, 2024) Volkan Yavas; Yeşim Deniz Özkan-Özen; Ozkan-Ozen, Yesim Deniz; Yavas, VolkanDigitalisation through the new industrial revolution results in a great transformation in all stages of the supply chains and air logistics industry under logistics need to embrace these changes to achieve smarter processes and higher efficiency. Current literature related to digitalisation in air logistics lacks in providing a holistic perspective in the field. From this perspective this study reveals current approaches and future trends in digitalised air logistics by conducting a two-staged content analysis. First using VOSViewer software a visualisation is performed with co-occurrence network analysis through keywords in related studies in WOS and SCOPUS databases respectively. Then qualitative data analysis is carried out with MAXQDA and related studies were evaluated in detail. Because of the evaluation of all three analyses together the keywords 'air logistics digital ICT RFID and technology' stand out. These are followed by the keywords 'blockchain cloud collaboration freight future innovation intelligence IoT simulation and smart'. At the end of the study a framework for digitalised air logistics industry that includes research trends i.e. policy development technology development and sustainable development is structured and implications are integrated with results. © 2024 Elsevier B.V. All rights reserved.Conference Object Analysing the Convergence Between Lean 4.0 and Sustainability in Operations Management(Springer Science and Business Media Deutschland GmbH, 2025) Melisa Ozbiltekin-Pala; Yeşim Deniz Özkan-Özen; Ozbiltekin-Pala, Melisa; Ozkan-Ozen, Yesim Deniz; N.M. Durakbasa , K.G. GülenIntegrating Lean 4.0 with sustainability is essential for attaining efficiency and environmental responsibility in contemporary operations management. This research investigates the alignment of Lean 4.0 and sustainability in operations management highlighting how combining them can improve operational efficiency and promote environmental responsibility. Automation and digitalization are essential in revolutionizing manufacturing processes by enhancing intelligence flexibility and efficiency thanks to Industry 4.0 technologies. Lean 4.0 takes advantage of these progressions by merging digital technologies with traditional Lean concepts to reduce waste and enhance resource efficiency even more. At the same time sustainability emphasizes the importance of using resources responsibly and minimizing environmental harm covering environmental social and economic aspects. The merging of Lean 4.0 and sustainability is intended to synchronize operational processes with broader sustainability objectives guaranteeing efficient and eco-friendly operations. Through an in-depth literature review this study aims to identify crucial concepts and suggest potential areas for future research to enhance the comprehension of the collaboration between Lean 4.0 and sustainability in operations management. © 2025 Elsevier B.V. All rights reserved.Article Citation - WoS: 57Citation - Scopus: 84Analysing workforce development challenges in the Industry 4.0(EMERALD GROUP PUBLISHING LTD, 2022) Yesim Deniz Ozkan-Ozen; Yigit Kazancoglu; Ozkan-Ozen, Yesim Deniz; Kazancoglu, YigitPurpose The aim of this paper is to identify and analyse workforce development challenges in the digital age by first presenting these challenges and relationship between them and then proposing a structural model that categorizes these challenges and proposes suggestions for managers to improve human resources practices and firm performance. Design/methodology/approach Fuzzy total interpretive structural modelling (TISM) is used as the methodology which gives an interpretive structural model by presenting direct and transitive relationship between workforce development challenges and categorizes them under autonomous dependent independent and linkage groups. Findings In total 13 different workforce development challenges are presented in this study. Results showed that lack of IT/digital skills has a critical role in workforce development in terms of affecting other challenges. Dependent group includes requirements for longer learning time and specialized training lack of analytical thinking and dealing with complexity and lack of interdisciplinary thinking and acting. On the other hand lack of ability in decentralized decision-making and shortage of workforce with adequate skillset within the labour market have more macro-impacts on others. Most of the challenges located in the linkage group which means that most of the challenges are interrelated with each other. Originality/value Originality of this paper is presenting a systematic structure for workforce development in Industry 4.0 that considers challenges systematically.Article Citation - WoS: 109Citation - Scopus: 156Analyzing Workforce 4.0 in the Fourth Industrial Revolution and proposing a road map from operations management perspective with fuzzy DEMATEL(EMERALD GROUP PUBLISHING LTD, 2018) Yigit Kazancoglu; Yesim Deniz Ozkan-Ozen; Ozkan-Ozen, Yesim Deniz; Kazancoglu, YigitPurpose The purpose of this paper is threefold: first to present a structural competency model, second to remark new criteria for personnel selection in Industry 4.0 environment, and third to contribute to the operations management literature by focusing on recruitment process in Industry 4.0 environment and supporting human resources activities with Industry 4.0 related criteria and point out a new research field in Industry 4.0. Design/methodology/approach Fuzzy DEMATEL has been used in the implementation. The study is conducted in a high-tech firm which has started to modify its processes according to Industry 4.0 and introduces a new specific department that is responsible of this transformation. In total 11 personnel selection criteria were presented and then assessed by experts through a fuzzy linguistic scale. Both importance order and causal relation between criteria are presented at the end of the study. Findings According to the results the most important criteria in the selected firm are the ability of dealing with complexity and problem solving thinking in overlapping process and flexibility to adapt new roles and work environments. While cause group includes criteria such as knowledge on IT and production technologies awareness of IT security and data protection and ability of fault and error recovery effect group includes flexibility to adapt new roles and work environments organizational and processual understanding and the ability to interact with modern interfaces. Practical implications Analytical thinking and system approach are the key topics for new supporting personnel selection criteria which lead to the need for the skills and qualifications in decision making and process management. Results of the cause group criteria also indicate the importance of technical abilities such as coding IT security and human-machine interfaces. On the other hand effect group of the study emphasizes on the flexibility and interdisciplinary working structure that suggests the suitability of matrix organization in the companies which follow the Industry 4.0 trends. Moreover team work comes forward as another key concept for organizations transforming to Industry 4.0. Originality/value The originality of this study appears on modeling of a competency structural model for Workforce 4.0 which is proposed as a road map including the suggested set of related criteria and the fuzzy MCDM-based methodology for companies which alter their organizations according to Industry 4.0.Article Assessment of performance indicators for sustainable agri-retail sector(Inderscience Publishers, 2025) Murat Ulgu; Yeşim Deniz Özkan-Özen; Ozkan-Ozen, Yesim Deniz; Ulgu, MuratThe value of the agriculture sector is becoming even more pronounced due to increase in consumption. Therefore ensuring sustainability in the agriculture sector is critical for the future of humanity. With the increasing power of retailers in the supply chain they have gained importance in sustainability efforts in the sector. To achieve social environmental and economic sustainability in the agriculture sector retailers need to enhance their own sustainability practices. Therefore the agri-retail sector becomes one of a crucial area. In this study social environmental and economic sustainability criteria were examined in the agri-retail sector through a sample study. The importance of the criteria was determined using the fuzzy criteria importance through intercriteria correlation (CRITIC) method and total interpretive structural modelling (TISM) method is used for determining interrelations between the criteria. Based on the results the prominent sustainability criteria for the agri-retail sector were identified and evaluated. © 2025 Elsevier B.V. All rights reserved.Article Bibliometric analysis of the transformation in air logistics operations in terms of digitalization and sustainability(UNIVERSITA DEGLI STUDI DI TORINO, 2023) Volkan Yavas; Yesim Deniz Ozkan-Ozen; Ozkan-Ozen, Yesim Deniz; Yavas, VolkanDigitalization and sustainability are essential in today's globalized business environment. Within the logistics sector aviation plays a critical role in this dynamic environment by enabling rapid safe transportation worldwide. While applying new approaches air logistics processes should incorporate the technologies and applications enabled by digitalization and consider environmental social and economic sustainability impacts. These can be mutually beneficial in that new digital technologies can reduce environmental impacts make a social contribution and increase economic gains. While there is rapidly expanding literature about integrating these concepts for various purposes in different sectors applications in air logistics are particularly promising. Accordingly this study contributes to digital and sustainable air logistics research by identifying current trends revealing gaps in knowledge and proposing future research directions. To do so a literature review and a bibliometric analysis were conducted using VosViewer software. As a result five potential research areas were proposed.Article Bridging Supply Chain Technologies and Sustainability Outcomes From a Network Based Resource Dependency Perspective(Wiley, 2026) Ozkan-Ozen, Yesim Deniz; Ozbiltekin-Pala, Melisa; Kazancoglu, YigitIt is still unclear how different supply chain actors, both human and non-human, implement technological changes to achieve sustainability outcomes by considering their dependencies on each other and their natural social networks, especially in emerging economies. From this point of view, this study aims to integrate two management theories, Actor-Network Theory and Resource Dependence Theory, to explain how supply chain technologies can bridge sustainability outcomes for different supply chain actors. In this study, firstly, a theoretical structure that integrates Actor-Network Theory and Resource Dependence Theory is proposed; secondly, supply chain technologies and sustainability outcomes are determined, and finally, a proposed framework for bridging supply chain technologies and sustainability outcomes through the lens of Actor-Network Theory and Resource Dependence Theory is presented by using semi-structured interviews. As a result of this study, a relationship between technology and sustainability outcomes was established for supply chain actors. It is revealed that technological needs to achieve sustainable outcomes vary for different supply chain actors. The main originality of this paper is its integration of actor-network theory and resource dependence theory. A framework is developed to show resource dependencies between human and non-human actors in the supply chain to achieve sustainability outcomes using supply chain technologies.Article Citation - WoS: 3Citation - Scopus: 3Construction and Demolition Waste Management in Urban Transformation: A Case Study for Performance Evaluation(Penerbit UTHM, 2023) Ogulcan Yazgan; Yucel Yilmaz Ozturkoglu; Yeşim Deniz Özkan-Özen; Ozkan-Ozen, Yesim Deniz; Yazgan, Ogulcan; Ozturkoglu, YucelDue to the decreasing resources in the world different recycling applications in different sectors are gaining more importance. Urban transformations initiated especially for earthquake remnants and old buildings provide many advantages for the construction sector. Recycling of valuable materials from the wastes from each demolished construction site is very important in terms of costs. It is also important to analyse the effectiveness of both public and private companies to compare different approaches and illustrate best practices. From this point of view this research has been carried out on the recycling of construction and demolition wastes in Turkey and the performance of companies dealing with this business. Analytical hierarchy process (AHP) and gray relations analysis (GRA) will be applied for the evaluation phase. The criteria will be analysed through AHP and the connection between companies will be determined with the GRA method. According to the results potential improvement opportunities will be identified to increase the performance and competitiveness of construction excavation companies. This will also allow the findings to serve as a potential model for other construction companies operating under different contingency factors as well as presenting the list of criteria that construction companies should pay attention for performance evaluation. © 2023 Elsevier B.V. All rights reserved.Article Citation - Scopus: 1Current trends and future research themes for sustainable business management post-COVID-19(Inderscience Publishers, 2022) Yeşim Deniz Özkan-Özen; Melisa Ozbiltekin-Pala; Ozkan-Ozen, Yesim Deniz; Ozbiltekin-Pala, MelisaRecently it became more important for businesses to remain dynamic in both macro and micro environmental conditions to ensure operations are sustainable. The new sustainable business approaches and management practices that emerged during the COVID-19 era have increased business’ resilience to social environmental and financial problems. Sustainable business management requires knowledge about relevant research in sustainable business management regarding both the COVID-19 era and future trends. Therefore this study used a systematic literature review to identify future research themes related to sustainable business management in the post-COVID-19 era. Based on an analysis of current research tendencies related to the COVID-19 pandemic and sustainable business management practices six research themes were proposed for integrated studies in manufacturing and service industries. These findings contribute to the current literature by providing a new perspective on research into sustainable business management in the post-COVID-19 era. © 2022 Elsevier B.V. All rights reserved.Article Citation - WoS: 3Citation - Scopus: 3Design for sustainable ship dismantling based on triple bottom line perspective(Inderscience Publishers, 2022) Yucel Yilmaz Ozturkoglu; Yigit Kazancoglu; Yeşim Deniz Özkan-Özen; Ozkan-Ozen, Yesim Deniz; Ozturkoglu, Yucel; Kazancoglu, YigitWhile ship dismantling is an important economic sector especially for developing countries it has severe impacts on human health and the environment. Therefore it is essential to adopt sustainable approaches to ship dismantling. Considering the entire life cycle of ships the sustainability of dismantling activities can be affected by the initial ship design phase. This study therefore investigates the relationship between ship design criteria and triple bottom line sustainability dimensions: human environment and business. A multi-criteria decision-making method fuzzy TISM is used to determine the distinct causal relationships between design criteria and effects on humans the environment and business. This contributes to the literature regarding designing for sustainable ship dismantling. The study recommendations to management covering the training of designers work design material selection life cycle assessment standardisation of parts and modular design top management support and governmental support for design for sustainable ship dismantling practices. © 2022 Elsevier B.V. All rights reserved.Article Citation - WoS: 8Citation - Scopus: 9Drivers and barriers of unmanned aerial vehicles in emergency logistics operations(Elsevier Ltd, 2025) Melisa Ozbiltekin-Pala; Volkan Yavas; Yeşim Deniz Özkan-Özen; Ozbiltekin-Pala, Melisa; Ozkan-Ozen, Yesim Deniz; Yavas, VolkanUnmanned Aerial Vehicles (UAVs) which have become increasingly widespread stand out as accessible cost-effective useful and efficient options for many different tasks such as search and rescue monitoring tracking mapping and dispatch in emergency logistics operations. However in this process driving forces and obstacles determine the status of UAVs in disaster management. In this study in order to identify these factors 8 drivers and 8 barriers created as a result of the literature review were analyzed using the Graph Theory Matrix Approach method. According to the findings obtained the most important drivers of UAVs in emergency logistics operations are high-tech solutions followed by air surveillance and mapping. The most important barrier is instability against various weather conditions and regulators. Stakeholders of emergency logistics operations optimally interpret drivers and barriers in the involvement of UAVs and contribute to economic technical or legal corrective actions. © 2025 Elsevier B.V. All rights reserved.Conference Object Enablers of Sustainable Knowledge Management in Higher Education Institutions: A Case from Turkey(SPRINGER INTERNATIONAL PUBLISHING AG, 2023) Melisa Ozbiltekin-Pala; Muruvvet Deniz Sezer; Yesim Deniz Ozkan-Ozen; Yigit Kazancoglu; Ozbiltekin-Pala, Melisa; Sezer, Muruvvet Deniz; Ozkan-Ozen, Yesim Deniz; Kazancoglu, Yigit; V Koval; Y Kazancoglu; ES LakatosThe amount of information that emerges with the rapidly developing technology is increasing daily revealing the need for knowledge management. Knowledge management updates the ever-increasing information capacity in organizations makes the information available defines the processes necessary to reach the required information and enables the knowledge needed to be shared. Especially in higher education institutions sustainable knowledge management is essential for developing a long-term sustainable culture. Therefore this study aims to determine the enablers of sustainable knowledge management in higher education institutions. As a result fostering sustainable learning is determined as the best criterion for the case of higher education institutors.Article Citation - WoS: 1Evaluating human-centric cybersecurity risks in the manufacturing industry(INDERSCIENCE ENTERPRISES LTD, 2024) Gonul Ayranci; Melisa Ozbiltekin-Pala; Yesim Deniz Ozkan-Ozen; Ozbiltekin-Pala, Melisa; Ayranci, Gonul; Ozkan-Ozen, Yesim DenizWith rapidly developing technology and digitalisation the importance of cybersecurity is increasing underlining the importance of human-centric cybersecurity risks especially in the manufacturing industry. This study aims to reveal the sector's human-centric cybersecurity risks due to the manufacturing industry's complex processes and continuity-based structure. In this study eight risks were identified and evaluated using the fuzzy CRITIC method. This study identified the top three human-centric cybersecurity risks in the manufacturing industry as follows: 'employee resistance to cybersecurity practices and data privacy' 'lack of employee training and education on cybersecurity' and 'lack of human-machine integration'. This comprehensive analysis of human-centric cybersecurity risks in the manufacturing industry highlights the need for cybersecurity strategies to include human-centric measures. The results suggest that managers security professionals and practitioners develop an effective combat strategy against human-centric cybersecurity risks in the manufacturing industry.Article Citation - WoS: 106Citation - Scopus: 95Framework for a sustainable supply chain to overcome risks in transition to a circular economy through Industry 4.0(TAYLOR & FRANCIS LTD, 2023) Yigit Kazancoglu; Yesim Deniz Ozkan-Ozen; Muhittin Sagnak; Ipek Kazancoglu; Manoj Dora; Dora, Manoj; Ozkan-Ozen, Yesim Deniz; Kazancoglu, Yigit; Sagnak, Muhittin; Kazancoglu, IpekTransition from a linear to a circular economy (CE) is a challenging process for a sustainable supply chain and innovative process approaches and technologies are needed to deal with the risks involved. Industry 4.0 principles have great potential to achieve optimal sustainable supply chain solutions and are expected to add value to sustainable supply chain operations by increasing efficiency and resource utilisation. Therefore Industry 4.0 supports companies transitioning to a CE through improving the efficiency and sustainability of their supply chain management. Thus the purpose of this paper is to investigate the potential risks of the transition from a linear to a CE with proposed Industry 4.0-based responses from an operations management perspective within the sustainable supply chain. Implementation of the study was conducted in a logistics company in Turkey. An integrated MCDM (Multi-criteria Decision Making) approach was based on Fuzzy AHP and TODIM was used to analyse the association between risks and responses. According to the findings the most important Industry 4.0-based responses are the integrated business processes for cross-functional collaboration modular processes for simplification and standardisation and continuous monitoring of the cost and performance throughout the supply chain by big data and analytics. This study may assist managers in managing risks in supply chain operations during the transition from a linear to a CE through Industry 4.0 based responses. The main contribution of this study is a greater understanding of the risks related to the transition from a linear to a circular economy and proposals for Industry 4.0-based responses as a means of overcoming these risks in a sustainable supply chain context.Article Citation - WoS: 2Citation - Scopus: 1Incorporating Multidimensional Risk Evaluation in Sustainable Maintenance for Operational Performance(Emerald Group Publishing Ltd, 2025) Ozkan-Ozen, Yesim Deniz; Ada, Erhan; Kazancoglu, YigitPurposeSustainability in operations management is a rapidly growing concern for organizations, and it needs to be embraced by all processes to increase productivity and operational performance. Under these operations, maintenance activities have significant environmental, social and economic consequences for organizations; therefore, sustainable maintenance is a significant concept for organizations. Due to the nature of maintenance activities, multiple risks are associated with them. It is crucial to systematically define and evaluate these risks to achieve more sustainable practices and improved operational performance. From this perspective, this study aims to define risks associated with sustainable maintenance, evaluate them to gain a deeper understanding and provide recommendations for enhancing operational performance.Design/methodology/approachFuzzy synthetic evaluation is employed for multidimensional risk evaluation, which systematically analyses these risks using the level of severity (LS), likelihood of occurrence (LO) and detectability (D) as parameters. In total, seven main risks and 35 sub-risks are presented in this study.FindingsThe results showed that risks related to employee attitudes and managerial and organizational issues dominate sustainable maintenance, revealing the importance of the human factor in sustainable maintenance. Furthermore, all risks are ranked based on the study's findings, and implications are presented about these results.Originality/valueAlthough interest in sustainable maintenance is proliferating in the operations management field, and risks in maintenance have been studied by different authors, none of these studies have integrated risk evaluation with sustainable maintenance by providing specified risks that combine the concepts of sustainability risks and maintenance risks. The primary contribution of this study lies in combining these concepts to provide a multidimensional risk evaluation that enhances operational performance. The results of this research are expected to provide valuable insights into sustainable maintenance operations from a risk evaluation perspective, and the suggestions provided in the study will be beneficial for improving operational performance.Article Citation - WoS: 53Citation - Scopus: 65Industry 4.0 impacts on responsible environmental and societal management in the family business(Elsevier Inc., 2021) Yigit Kazancoglu; Muruvvet Deniz Sezer; Yeşim Deniz Özkan-Özen; Sachin Kumar Kumar Mangla; Ajay Vinod Kumar; Sezer, Muruvvet Deniz; Kumar, Ajay; Ozkan-Ozen, Yesim Deniz; Kazancoglu, Yigit; Mangla, Sachin KumarTechnological innovations are critical for businesses to sustain a competitive advantage in an increasingly competitive globalised environment. Amongst other advances Industry 4.0 (I4.0) technologies are having a growing impact on society, they have become a significant part of family business resources to create more sustainable environments and exploit new opportunities. However few studies have analysed the impacts of I4.0 on responsible environmental management and society in the context of a family business. To take a step toward filling this gap this study has employed a system dynamics model to evaluate the impacts of I4.0 on the clean production processes of family businesses in an emerging economy and to describe I4.0 practices on determinants of ethical behaviour and environmental management. Implementation is conducted in the packaging sector to analyse the impacts of I4.0 on CO2 emissions total packaging waste recovery and societal responsibilities on family businesses in Turkey. The results show that ethical business development contributes toward enhancing corporate social responsibility and environmental management systems in an I4.0 context. The findings can inform the efforts of managers governments and decision-makers to analyse and manage the societal and environmental impacts of their activities to create a more sustainable environment for family businesses. © 2021 Elsevier B.V. All rights reserved.

