Browsing by Author "Rala, Zeynep"

Filter results by typing the first few letters
Now showing 1 - 1 of 1
  • Thumbnail Image
    Master Thesis
    Development of Simulation-Based Framework to Evaluate Urban Delivery Policies Using Electric Scooters
    (2025) Rala, Zeynep; Gökçe, Mahmut Ali
    The process of order delivery has become very important as part of urban logistics operations with the rapid increase in electronic commerce (e-commerce). Efficiency of processing and delivery of online orders is crucial for customer satisfaction and viability of the business. Also, solutions are needed for decreasing the carbon footprint of this delivery operations for sustainability reasons. This study presents a simulation-based framework that enables evaluation of different policies for online order processing and delivery in an urban setting utilizing electric scooters with swappable batteries as a sustainable alternative to fossil fuel-powered counterparts under realistic conditions. There is also a detailed computational study. The results from an experimental design using a data set with order arrival times, delivery locations, and the weight and size of packages are also presented. Factor considered for policies include order grouping by location and arrival time, courier routing, and battery swapping rules. The model also highlights the impact of integrating electric vehicles (EVs) into urban logistics by reducing emissions and noise, improving efficiency, and enhancing customer satisfaction. This research offers a comprehensive framework for sustainable delivery that optimizes both operational and environmental performance.