Assessing dairy supply chain vulnerability during the Covid-19 pandemic

Abstract

Frequent occurrence of disruptions in the supply chain due to the Covid-19 pandemic has increased the supply chain vulnerability (SCU) which affects the performance and revenue generation of firms. If the commodity we are dealing with in a supply chain is of a perishable nature then the situation becomes more complicated as such products need restrictive storage and transportation facilities. The dairy supply chain is one such perishable product supply chain. This paper thus proposes a method to identify key drivers of SCU in a dairy SC followed by establishing a model using interpretive structural modeling (ISM) and a graph theory approach (GTA) to calculate the SCU Index. It is important to quantify the SCU for identifying major factors affecting it and then developing techniques to mitigate it. In order to quantify the SCU first the ISM model is used to identify the interrelation between drivers and then an adjacency matrix is formed by using the interdependence thereby adding inheritance of each driver. A variable permanent matrix is formed to calculate the SCU Index for the SC. This proposed approach will help managers in mitigating the adverse effects of COVID-19 on the dairy supply chain. © 2024 Elsevier B.V. All rights reserved.