Detecting fake reviews through topic modelling

dc.contributor.author Sule Ozturk Birim
dc.contributor.author Ipek Kazancoglu
dc.contributor.author Sachin Kumar Mangla
dc.contributor.author Aysun Kahraman
dc.contributor.author Satish Kumar
dc.contributor.author Yigit Kazancoglu
dc.contributor.author Kumar Mangla, Sachin
dc.contributor.author Kazancoglu, Ipek
dc.contributor.author Kazancoglu, Yigit
dc.contributor.author Birim, Sule Ozturk
dc.contributor.author Kumar, Satish
dc.contributor.author Mangla, Sachin Kumar
dc.contributor.author Kahraman, Aysun
dc.date OCT
dc.date.accessioned 2025-10-06T16:23:33Z
dc.date.issued 2022
dc.description.abstract Against the uncertainty caused by the information overload in the online world consumers can benefit greatly by reading online product reviews before making their online purchases. However some of the reviews are written deceptively to manipulate purchasing decisions. The purpose of present study is to determine which feature combination is most effective in fake review detection among the features of sentiment scores topic distributions cluster distributions and bag of words. In this study additional feature combinations to a sentiment analysis are searched to examine the critical problem of fake reviews made to influence the decision-making process using review from amazon.com dataset. Results of the study points that behavior-related features play an important role in fake review classifications when jointly used with text-related features. Verified purchase is the only behavior related feature used comparatively with other text-related features.
dc.identifier.doi 10.1016/j.jbusres.2022.05.081
dc.identifier.issn 0148-2963
dc.identifier.issn 1873-7978
dc.identifier.scopus 2-s2.0-85131937192
dc.identifier.uri http://dx.doi.org/10.1016/j.jbusres.2022.05.081
dc.identifier.uri https://gcris.yasar.edu.tr/handle/123456789/7908
dc.identifier.uri https://doi.org/10.1016/j.jbusres.2022.05.081
dc.language.iso English
dc.publisher ELSEVIER SCIENCE INC
dc.relation.ispartof Journal of Business Research
dc.rights info:eu-repo/semantics/closedAccess
dc.source JOURNAL OF BUSINESS RESEARCH
dc.subject Machine learning techniques, Fake online reviews, Natural language processing (NLP), Online retailing, Purchasing decision
dc.subject WORD-OF-MOUTH, SOCIAL MEDIA, ASSISTING CONSUMERS, NEURAL-NETWORKS, ONLINE, SENTIMENT, NEWS, COMMUNICATION, DECEPTION, HELPFULNESS
dc.subject Natural Language Processing (NLP)
dc.subject Fake Online Reviews
dc.subject Online Retailing
dc.subject Machine Learning Techniques
dc.subject Purchasing Decision
dc.title Detecting fake reviews through topic modelling
dc.type Article
dspace.entity.type Publication
gdc.author.id Öztürk Birim, Şule/0000-0001-7544-8588
gdc.author.id Kazancoglu, Yigit/0000-0001-9199-671X
gdc.author.id Kumar, Satish/0000-0001-5200-1476
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gdc.author.wosid Kazancoglu, Ipek/LGY-6982-2024
gdc.author.wosid Kumar, Satish/M-8694-2017
gdc.author.wosid Öztürk Birim, Şule/A-1246-2017
gdc.author.wosid Kazancoglu, Yigit/E-7705-2015
gdc.author.wosid Mangla, Sachin/B-7605-2017
gdc.author.wosid Kahraman, Aysun/AAH-8790-2020
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gdc.description.department
gdc.description.departmenttemp [Birim, Sule Ozturk] Manisa Celal Bayar Univ, Salihli Fac Econ & Adm Sci, Dept Business Adm, Manisa, Turkey; [Kazancoglu, Ipek] Ege Univ, Dept Business Adm, Fac Econ & Adm Sci, Izmir, Turkey; [Mangla, Sachin Kumar] O P Jindal Global Univ, Res Ctr Digital Circular Econ Sustainable Dev Goa, Jindal Global Business Sch, Sonipat, Haryana, India; [Kahraman, Aysun] Manisa Celal Bayar Univ, Salihli Fac Econ & Adm Sci, Dept Business Adm, Manisa, Turkey; [Kumar, Satish] Malaviya Natl Inst Technol Jaipur, Dept Management Studies, Jaipur, Rajasthan, India; [Kazancoglu, Yigit] Yasar Univ, Dept Logist Management, TR-35100 Izmir, Turkey; [Kumar, Satish] Swinburne Univ Technol, Fac Business Design & Arts, Jalan Simpang Tiga, Sarawak, Malaysia
gdc.description.endpage 900
gdc.description.publicationcategory Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
gdc.description.startpage 884
gdc.description.volume 149
gdc.description.woscitationindex Social Science Citation Index
gdc.identifier.openalex W4282034754
gdc.identifier.wos WOS:000813036000028
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gdc.oaire.keywords Purchasing decision
gdc.oaire.keywords Fake online reviews
gdc.oaire.keywords Deception
gdc.oaire.keywords Word-Of-Mouth
gdc.oaire.keywords Communication
gdc.oaire.keywords Helpfulness
gdc.oaire.keywords Online retailing
gdc.oaire.keywords News
gdc.oaire.keywords Natural language processing (NLP)
gdc.oaire.keywords Assisting Consumers
gdc.oaire.keywords Neural-Networks
gdc.oaire.keywords Sentiment
gdc.oaire.keywords Online
gdc.oaire.keywords Machine learning techniques
gdc.oaire.keywords Social Media
gdc.oaire.popularity 3.164258E-8
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gdc.oaire.sciencefields 05 social sciences
gdc.oaire.sciencefields 0502 economics and business
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gdc.opencitations.count 33
gdc.plumx.crossrefcites 36
gdc.plumx.mendeley 152
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gdc.virtual.author Kazançoğlu, Yiğit
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oaire.citation.endPage 900
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person.identifier.orcid Ozturk Birim- Sule/0000-0001-7544-8588, Kazancoglu- Yigit/0000-0001-9199-671X, Kumar- Satish/0000-0001-5200-1476,
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