E- Complaining: Analysis of Lodging Customers’ e-Complaints from a Turkish Internet Website
| dc.contributor.author | Alikilic, Ozlem | |
| dc.contributor.author | Onat, Ferah | |
| dc.contributor.author | Sari, Ferika Ozer | |
| dc.date.accessioned | 2026-04-30T12:14:22Z | |
| dc.date.available | 2026-04-30T12:14:22Z | |
| dc.date.issued | 2013 | |
| dc.identifier.isbn | 9789078677574 | |
| dc.identifier.issn | 1951-6851 | |
| dc.identifier.uri | https://hdl.handle.net/123456789/15523 | |
| dc.relation.ispartof | International Conference on Information, Business and Education Technology (ICIBET) -- MAR 14-15, 2013 -- Beijing, PEOPLES R CHINA | |
| dc.relation.ispartofseries | Advances in Intelligent Systems Research | |
| dc.rights | info:eu-repo/semantics/closedAccess | |
| dc.title | E- Complaining: Analysis of Lodging Customers’ e-Complaints from a Turkish Internet Website | |
| dspace.entity.type | Publication | |
| gdc.author.wosid | Ozer Sari, Ferika/R-1764-2019 | |
| gdc.author.wosid | Onat, Filiz/U-1468-2019 | |
| gdc.description.department | Yaşar University | |
| gdc.description.endpage | 565 | |
| gdc.description.startpage | 561 | |
| gdc.description.volume | 26 | |
| gdc.description.woscitationindex | Conference Proceedings Citation Index - Science | |
| gdc.identifier.wos | WOS:000320283600120 | |
| gdc.index.type | WoS | |
| gdc.virtual.author | Onat, Ferah | |
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