Achieving triple bottom line performance in manufacturer-customer supply chains: Evidence from an emerging economy

Abstract

The influence of sustainability on innovation is well-established yet the efficacy of innovation as a determinant of sustainable performance in supply chains has received less scrutiny. This study examines green innovation practices as determinants of the triple bottom line performance. Moreover the study implicates top management commitment to sustainability as a driver of green managerial and process innovation. The research employs AMOS to assess survey-based data collected from 181 Turkish manufacturers. The results offer evidence that top management commitment fosters green innovation practices and these innovations enhance economic performance environmental performance and customer cooperation. Top management should therefore commit to achieving sustainable operations and follow up this commitment with green innovations that drive triple bottom line performance. © 2018 Elsevier B.V. All rights reserved.