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A review of research on the environmental impact of e-business and ICT. Environment International 33(6) 841-849.Williams E. & Tagami T. (2001). Energy analysis of e-commerce and conventional retail distribution of books in Japan. In Sustainability in the Information Society 15th International Symposium on Informatics for Environmental Protection. Metropolis Verlag.1309-071210.20491/isarder.2020.857https://gcris.yasar.edu.tr/handle/123456789/10775https://search.trdizin.gov.tr/en/yayin/detay/382100Purpose – The aim of this study is to determine the success factors that are critical for sustaining e-logistics activities with increasing internet shopping. In order to achieve this aim economic environmental and social dimensions which are the three important dimensions of sustainability have been discussed. Design/methodology/approach – Firstly a detailed literature review conducted to determine the allimpacts of e-logistics activities. Three main and six sub-criteria (transportation traffic physicallocation energy land use cost packaging emission and e-waste) were divided into classesaccording to the triple bottom line perspective. These criteria are investigated by using AnalyticHierarchy Process (AHP) one of the decision-making techniques to rank and assign weight of eachsub-criteria.Findings – The AHP results showed that carbon emission has the most influence on the sustainability and then physical location is the second most important e-logistics factor. Land use has the lower weight that means there is a little effect of e-logistics activities and e-waste is almost at the end of the list. Discussion – As a result this study contributes to both the academia and industry with its novelty to integrate sustainability dimensions with e-logistics operations. Based on the results the increasein internet shopping significantly increases carbon emissions in terms of environment perspective.In social dimension it affects the use of physical locations. Consumers are now shopping onlinerather than shopping at physical stores. Therefore the stores are closing and socially differentconsequences arise. When the results are taken from the economic point of view logistics costs arehighly affected. Companies need to close stores and open a warehouse or distribution center.İngilizceinfo:eu-repo/semantics/openAccessİşletme-Endüstri MühendisliğiİşletmeEndüstri MühendisliğiArticle