Semih UtkuMehmet Hilal ÖzcanhanMehmet Suleyman Ünlütürk2025-10-06201601692607, 187275650169-260710.1016/j.cmpb.2015.12.019https://www.scopus.com/inward/record.uri?eid=2-s2.0-84953449489&doi=10.1016%2Fj.cmpb.2015.12.019&partnerID=40&md5=31ad1762ace56a5c7e0bce9e669ba950https://gcris.yasar.edu.tr/handle/123456789/9806Patient delivery time is no longer considered as the only critical factor in ambulatory services. Presently five clinical performance indicators are used to decide patient satisfaction. Unfortunately the emergency ambulance services in rapidly growing metropolitan areas do not meet current satisfaction expectations, because of human errors in the management of the objects onboard the ambulances. But human involvement in the information management of emergency interventions can be reduced by electronic tracking of personnel assets consumables and drugs (PACD) carried in the ambulances. Electronic tracking needs the support of automation software which should be integrated to the overall hospital information system. Our work presents a complete solution based on a centralized database supported by radio frequency identification (RFID) and bluetooth low energy (BLE) identification and tracking technologies. Each object in an ambulance is identified and tracked by the best suited technology. The automated identification and tracking reduces manual paper documentation and frees the personnel to better focus on medical activities. The presence and amounts of the PACD are automatically monitored warning about their depletion non-presence or maintenance dates. The computerized two way hospital–ambulance communication link provides information sharing and instantaneous feedback for better and faster diagnosis decisions. A fully implemented system is presented with detailed hardware and software descriptions. The benefits and the clinical outcomes of the proposed system are discussed which lead to improved personnel efficiency and more effective interventions. © 2018 Elsevier B.V. All rights reserved.EnglishAmbulance, Bluetooth Low Energy, Health Services, Medical Emergency Interventions, Near Field Communication (nfc), Rfid, Morphine, Accidents, Ambulances, Automation, Bluetooth, Diagnosis, Emergency Services, Hospitals, Human Resource Management, Information Management, Near Field Communication, Automated Identification, Bluetooth Low Energies (ble), Bluetooth Low Energies (btle), Centralized Data-base, Health Services, Hospital Information Systems, Medical Emergency, The Near Field Communication (nfc), Radio Frequency Identification (rfid), Morphine, Ambulance, Ambulance Response Time, Article, Automation, Clinical Outcome, Communication Protocol, Drug Cost, Effective And Efficient Ambulance Personnel Assets Consumables Drugs Tracking System, Emergency Health Service, Health Care Cost, Human, Information System, Internet, Mobile Application, Motivation, Problem Solving, Radiofrequency Identification, Software, Software Design, Web Browser, Wireless Communication, Hospital Information System, Organization And Management, Radiofrequency Radiation, Emergency Medical Services, Hospital Information Systems, Humans, Radio WavesAccidents, Ambulances, Automation, Bluetooth, Diagnosis, Emergency services, Hospitals, Human resource management, Information management, Near field communication, Automated identification, Bluetooth low energies (BLE), Bluetooth low energies (BTLE), Centralized data-base, Health services, Hospital information systems, Medical emergency, The near field communication (NFC), Radio frequency identification (RFID), morphine, ambulance, ambulance response time, Article, automation, clinical outcome, communication protocol, drug cost, effective and efficient ambulance personnel assets consumables drugs tracking system, emergency health service, health care cost, human, information system, Internet, mobile application, motivation, problem solving, radiofrequency identification, software, software design, web browser, wireless communication, hospital information system, organization and management, radiofrequency radiation, Emergency Medical Services, Hospital Information Systems, Humans, Radio WavesArticle