Yigit KazancogluÇisem LafciYalcin BerberogluSandeep JagtapCansu Çimitay ÇelikJagtap, SandeepLafci, CisemBerberoglu, YalcinKazancoglu, YigitCelik, Cansu Cimitay2025-10-062024175427311754-27311754-274X10.1108/TQM-08-2023-02542-s2.0-85179910325https://www.scopus.com/inward/record.uri?eid=2-s2.0-85179910325&doi=10.1108%2FTQM-08-2023-0254&partnerID=40&md5=ecd35c4a1e05c10316b6752af5648b04https://gcris.yasar.edu.tr/handle/123456789/8192https://doi.org/10.1108/TQM-08-2023-0254Purpose: The primary objective of this research is to determine critical success factors (CSFs) that enable textile enterprises to effectively implement Kaizen a Japanese concept of continuous development particularly during disruptive situations. The study aims to provide insights into how Kaizen is specifically employed within the textile sector and to offer guidance for addressing future crises. Design/methodology/approach: This study employs a structured approach to determine CSFs for successful Kaizen implementation in the textile industry. The Triple Helix Actors structure comprising business academia and government representatives is utilized to uncover essential insights. Additionally the Matriced Impacts Croises-Multiplication Applique and Classement (MICMAC) analysis and interpretative structural modeling (ISM) techniques are applied to evaluate the influence of CSFs. Findings: The research identifies 17 CSFs for successful Kaizen implementation in the textile industry through a comprehensive literature review and expert input. These factors are organized into a hierarchical structure with 5 distinct levels. Additionally the application of the MICMAC analysis reveals three clusters of CSFs: linkage dependent and independent highlighting their interdependencies and impact. Originality/value: Major contribution of this study is understanding how Kaizen can be effectively utilized in the textile industry especially during disruptive events. The combination of the Triple Helix Actors structure MICMAC analysis and ISM provides a unique perspective on the essential factors driving successful Kaizen implementation. The identification of CSFs and their categorization into clusters offer valuable insights for practitioners policymakers and academia seeking to enhance the resilience and sustainability of the textile industry. © 2024 Elsevier B.V. All rights reserved.Englishinfo:eu-repo/semantics/openAccessContinuous Improvement, Critical Success Factors, Decision-making, Kaizen, Textile Industry, Total Quality Management, Factor Analysis, Quality Control, Quality Management, Textile Industry, Textiles, Uncertainty Analysis, Continuous Improvements, Critical Success Factor, Decisions Makings, Industry Case Studies, Interpretative Structural Modelling, Kaizen, Primary Objective, Success Factors, Textile Enterprise, Triple Helixes, Decision MakingFactor analysis, Quality control, Quality management, Textile industry, Textiles, Uncertainty analysis, Continuous improvements, Critical success factor, Decisions makings, Industry case studies, Interpretative structural modelling, Kaizen, Primary objective, Success factors, Textile enterprise, Triple helixes, Decision makingCritical Success FactorsTextile IndustryContinuous ImprovementDecision-makingTotal Quality ManagementKaizenArticle