Browsing by Author "Ersoy, Pervin"

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Citation - WoS: 58
Citation - Scopus: 69
Achieving triple bottom line performance in manufacturer-customer supply chains: Evidence from an emerging economy
(ELSEVIER SCI LTD, 2018) Umar Burki; Pervin Ersoy; Robert Dahlstrom; Burki, Umar; Dahlstrom, Robert; Ersoy, Pervin
The influence of sustainability on innovation is well-established yet the efficacy of innovation as a determinant of sustainable performance in supply chains has received less scrutiny. This study examines green innovation practices as determinants of the triple bottom line performance. Moreover the study implicates top management commitment to sustainability as a driver of green managerial and process innovation. The research employs AMOS to assess survey-based data collected from 181 Turkish manufacturers. The results offer evidence that top management commitment fosters green innovation practices and these innovations enhance economic performance environmental performance and customer cooperation. Top management should therefore commit to achieving sustainable operations and follow up this commitment with green innovations that drive triple bottom line performance. (C) 2018 Elsevier Ltd. All rights reserved.
Blok zincir teknolojisinin lojistik ve tedarik zinciri yönetiminde kullanımı: lojistik şirketinde vaka çalışması
(2022) Eper, Onur; Ersoy, Pervin
In recent days, the interest in the new technology blockchain is increasing. Blockchain technology (BCT) has attracted the attention of both academia and industry due to its open-source, decentralized, immutable, transparent, auditable features. Information and communication technology (ICT) is becoming increasingly important in supply chain management (SCM). BCT is used with Internet-of-Things (IoT), cloud computing, wireless sensor network systems that can increase supply chain management (SCM) efficiency. The logistics sector has gained even more importance around the world with its recognition in recent years. This study explains how blockchain technology is used in the supply chain and its benefits, why blockchain is preferred, and what are the challenges. We used a qualitative study method application in our study. We asked how the Maersk company uses blockchain technology and examined the advantages, disadvantages, and benefits of this technology. Then, we analyzed the information we obtained with the MAXQDA program. Finally, the logistics sector, supply chain management, traceability, transparency have been obtained significant results. Key Words: Blockchain Technology, Supply Chain Management, Logistics, Transparency, Tracebility
Citation - Scopus: 9
Changing face of banks and the evaluation of internet banking in Turkey
(2009) Bora Aktan; Edip Teker; Pervin Ersoy; Aktan, Bora; Teker, Edip; Ersoy, Pervin
Banking historically has been a sector based on individual or institutional client service. In today's browser-based competitive finance world banks need to flourish this client service viewpoint with web-empowered features for keeping clients and attracting prospective ones. Internet has emerged as a key competitive field for the future of financial services. In a sense it is almost synonymous with change. Banks especially commercial ones are swiftly becoming more aware of the importance of internet banking in this era. This topic was selected to dilate the current developments and implications of internet banking in Turkey which has been repeatedly cited as an emerging market with its growing sectors over the period 2005 and 2008. © Bora Aktan Edip Teker and Pervin Ersoy 2009. © 2009 Elsevier B.V. All rights reserved.
Citation - WoS: 51
Citation - Scopus: 60
Impact of information hiding on circular food supply chains in business-to-business context
(ELSEVIER SCIENCE INC, 2021) Sachin Kumar Mangla; Gulmus Boruhan; Pervin Ersoy; Yigit Kazancoglu; Malin Song; Song, Malin; Börühan, Gülmüş; Kumar Mangla, Sachin; Ersoy, Pervin; Kazancoglu, Yigit; Mangla, Sachin Kumar
This study has analyzed food supply chains from the circular economy viewpoint with a focus on knowledge hiding. In this paper we examine the practice of hiding knowledge among stakeholders in which dimension what this knowledge is and whether there are differences among specific groups of stakeholders. This is applied to distributors producers consumers retailers suppliers and farmers working within the meat industry in Turkey. It shows how information hiding affects the traceability of food supply chains and circularity in the meat industry. Three different theories have been examined in this paper. Stakeholder theory helps to analyze traceability of food supply chains among stakeholders, the theory of industrial symbiosis aims to achieve an efficient circular food supply chain through 9R (refuse rethink reduce reuse repair refurbish remanufacture repurpose recycle recover) strategies by adopting traceability, the information theory is a key enabler to coordinate traceability from farm to fork to support a circular food supply chain. By using the theoretical lens this paper sets out proposals for policymakers and managers in food supply chains to ensure traceability and transparency to achieve circular economy. Although some prior studies address knowledge hiding information hiding hasn't been examined with traceability and transparency dimensions in Circular Food Supply Chain (CFSC) in B2B business. This study attempts to fill this gap in the literature improve theoretical understanding with our proposed framework and validating the impact of information hiding and reveal where knowledge is mostly hidden in terms of circular economy stakeholders and 9Rs in the meat industry. A proposed framework for managers and policymakers based on a circular economy can bring social economic and environmental benefits for the red meat industry in Turkey. Additionally it offers a framework and recommendations for other countries and industries for possible adoption.
Citation - WoS: 65
Citation - Scopus: 78
Impact of information technology and knowledge sharing on circular food supply chains for green business growth
(WILEY, 2022) Pervin Ersoy; Gulmus Boruhan; Sachin Kumar Mangla; Jorge Hernandez Hormazabal; Yigit Kazancoglu; Cisem Lafci; Boruhan, Gulmus; Hormazabal, Jorge Hernandez; Kumar Mangla, Sachin; Kazancoglu, Yigit; Lafci, Cisem; Ersoy, Pervin; Mangla, Sachin Kumar
Rapid and dynamic changes in environment technologies consumer behavior policy making and climate are putting extra pressure to food supply chain especially in terms of efficiently manage food security food surplus food loss and waste. These changes directly affect food supply chain negatively. Thus transition into more circular approach for green business growth in food supply chains is a necessity. One way to reduce this negativity is to ensure the share of information along the chain. With this context sharing information and knowledge among the food supply chain can facilitate practices from a circularity and green perspectives. Hence this research focuses on understanding and revealing knowledge-sharing networks challenges barriers and benefits across every food supply chain layer presenting tangible contributions to improve traceability in circularity perspectives with refuse rethink reduce reuse repair refurbish remanufacture repurpose recycle and recover challenges. Therefore and to provide a green business growth this study examines the practice of knowledge sharing among real-life industry food stakeholders in the meat sector regarding their dimensions what type of knowledge is shared and whether there are differences among specific groups of food stakeholders for the knowledge sharing. The aim of this research is to generate a validated conceptual framework to reveal how information technologies contributes to a more efficient knowledge sharing practices hence to impact the enhancement of efficient circular food supply chains for green business growth.
Citation - WoS: 2
Citation - Scopus: 2
Logistics Service Quality of Online Shopping Websites During Covid-19 Pandemic
(Springer Science and Business Media Deutschland GmbH, 2022) Remziye Ilayda Gezer; Hasancan Erduran; Alper Kayıhan; Burak Çetiner; Pervin Ersoy; Kayıhan, Alper; Çetiner, Burak; Gezer, İlayda; Ersoy, Pervin; Erduran, Hasancan; N.M. Durakbasa , M.G. Gençyılmaz
Since the day first case was reported in Wuhan Covid-19 pandemic has been greatly transforming our lives as well as our economic activities. Due to the lockdowns many businesses closed their doors forever while some others experienced unpredictable growth. Online retail is among the areas that has seen the greatest growth. Understanding the elements that contribute to success and survival of companies during the pandemic era and utilizing these elements to improve service quality crucial for any business. It is no secret that logistics operations also played and still plays a big role in mitigating the damage dealt by the pandemic. Therefore logistics service quality is as important as the overall service quality. In this study the service quality elements that play a role in success are discussed. Then the online retailers operating in Turkey are evaluated on the basis of these service quality elements. For this study a survey was conducted with 160 participants and the data gathered was then analyzed with regression analysis. The results indicate that logistics service quality (LSQ) physical distribution service quality (PDSQ) and response to costumer (RTC) elements play a significant role in ensuring survival and even success of companies during the pandemic. © 2022 Elsevier B.V. All rights reserved.
Lojistik süreçler açısından afet lojistiğinin önemi
(2013) Gülmüş Börühan; Pervin Ersoy; Börühan, Gülmüş; Ersoy, Pervin
Son yıllarda gerek ülkemizde gerekse dünyada meydana gelen afetlerin ekonomik sosyal kültürel ve psikolojik açıdan yol açtığı olumsuz sonuçlar giderek artmaktadır. Bu durum afet yönetim faaliyetlerindeki süreçlerin etkin planlı ve koordineli bir şekilde yerine getirilmesini zorunlu kılmaktadır. Bu bakımdan afet yönetiminde lojistik süreçler önem kazanmıştır. Afet yönetimi lojistik süreçleri afet öncesi hazırlık anında müdahale ve iyileştirme aşamalarından oluşmaktır. Afet yönetiminde lojistik süreçleri oluşturan bu aşamalar afetzedeler için gerekli olan tıbbi malzemenin ekipmanların yiyecek giyecek barınak su battaniye vb. gibi ürünlerin lojistiğin doğruları olarak da bilinen doğru zamanda doğru yerde doğru miktarda doğru şartlarda doğru maliyetle doğru kişilere ulaştırılmasında etkili bir role sahiptir. Bu çalışmada da amaçlanan lojistik süreçlerin afet öncesi afet anı ve afet sonrasındaki önemini ve nasıl işlemesi gerektiğini ortaya koymaktır.
Meaning of Green for 3PL Companies
(IGI Global, 2019) Pervin Ersoy; Ersoy, Pervin
In today’s competitive environment managing green becoming environmentally friendly and sustainable has become main topic for all industries and companies. Therefore in this chapter it will be addressed how green logistics solutions and practices can help companies to increase their performance with specific practices cases and results from Turkey’s 3PL service providers’ side. This chapter will discuss why being green is important for 3PL companies and the benefits of being green from the business and environment side with current data and real life examples. The main purpose of this chapter is to shed light on green performance indicators and to identify benefits of being green for 3PL companies in Turkey. © 2025 Elsevier B.V. All rights reserved.
Meaning of green for 3PL companies
(IGI Global, 2017) Pervin Ersoy; Ersoy, Pervin
In today's competitive environment managing green becoming environmentally friendly and sustainable has become main topic for all industries and companies. Therefore in this chapter it will be addressed how green logistics solutions and practices can help companies to increase their performance with specific practices cases and results from Turkey's 3PL service providers' side. This chapter will discuss why being green is important for 3PL companies and the benefits of being green from the business and environment side with current data and real life examples. The main purpose of this chapter is to shed light on green performance indicators and to identify benefits of being green for 3PL companies in Turkey. © 2017 Elsevier B.V. All rights reserved.
PERAKENDECİLERİN E-TİCARET VE TÜKETİCİ ALGISINA YÖNELİK BİR ARAŞTIRMA
(2017) IŞIK ÖZGE YUMURTACI HÜSEYİNOĞLU; Gülmüş Börühan; Pervin Ersoy; Hüseyinoğlu, Işık Özge Yumurtacı; Börühan, Gülmüş; Ersoy, Pervin
Son yıllarda artan e-ticaret perakendecilerin iş modellerini değiştirmelerine neden olmuştur. Yoğun rekabet koşullarında perakendeciler sadece fiziksel mağazalarıyla değil çevrimiçi mağaza ve özel alışveriş siteleri gibi birçok aracıyla da pazarlama kanallarını yönetmektedirler. Perakendecilikte ve pazarlama kanallarında yaşanan değişimler rekabet koşullarını çoğu zaman zorlaştırmaktadır. Günümüzde perakendeciler müşterilerin istek ve ihtiyaçlarını çok hızlı bir şekilde karşılamanın yanı sıra teknolojik gelişmelere uygun stratejiler üzerine de yoğunlaşmaktadırlar. Teknolojik gelişmeler çoğunlukla tüketicilere fayda ve daha fazla seçenek sunarken perakendeciler açısından değişime hızla uyum sağlama zorunluluğu getirmektedir. Bu araştırma literatürde çoğunlukla tüketicilerin tercih ve algılarını araştırmaya yönelik yapılan çalışmalardan farklı olarak perakendecilerin e-ticaret ve değişen tüketicileri nasıl algıladıklarını ortaya çıkarmak amacıyla yapılmıştır. Araştırma e-ticaret değişen perakendecilik ve değişimin pazarlama kanalları üzerindeki etkisinin perakendeciler perspektifinden değerlendirilmesine odaklanmıştır. Araştırma amacına uygun olarak birincil veriyi elde etmek ve konu hakkında detaylı bakış açısı geliştirmek için uzun zamandır perakende sektöründe çalışan tecrübeli yöneticilerin katıldığı odak grup görüşmesi gerçekleştirilmiştir
PERAKENDECİLİKTE PAZARLAMA KANALI STRATEJİSİ VE YAMYAMLIK ETKİSİ: PAZARLAMA VE TEDARİK ZİNCİRİ BAKIŞ AÇISIYLA KAVRAMSAL BİR DEĞERLENDİRME
(2016) Gülmüş Börühan; Pervin Ersoy; Börühan, Gülmüş; Ersoy, Pervin
İnternetin etkileyici gelişimi küreselleşme ve teknolojinin yayılımı her sanayi ve iş modelini etkilemiştir.Çoklu kanal stratejisi küreselleşen dünyanın değişen dinamikleri ile başa çıkmak için perakendecilere rekabet avantajı sağlamalıdır. Ancak çoklu kanal stratejileri yamyamlık gibi dezavantajlı sonuçlara yol açabilir. Yamyamlık birden fazla dağıtım kanalına giriş nedeniyle firmanın Pazar payı kaybetmesi anlamına gelir. Çoklu kanal stratejileri nedeniyle mevcut yamyamlık *İzmir University of Economics Faculty of Business Department of Logistics Management isik.yumurtaci@ieu.edu.tr **Yaşar University Faculty of Economics and Administrative Sciences International Logistics Department gulmus.boruhan@yasar.edu.tr ***Yaşar University Faculty of Economics and Administrative Sciences International Logistics Department pervin.ersoy@yasar.edu.trliterature tartışmalıdır ve kavramın farklı bakış açılarından incelenmesi gereklidir. Bu çalışmada yamyamlık etkisi ortaya çıktığında yamyamlık etkisinin dezavantajlarını ortadan kaldırmak için teorik temele dayalı pazarlama ve tedarik zinciri bakış açısını bütünleştirerek bir kavramsal çerçeve sunulması amaçlanmaktadır. Ayrıca gelecek araştırmalar için araştırma önerileri de sunulmuştur
Performance Measurement in Cargo Distribution Center A Case Study
(2022) Pervin Ersoy; Burak Çetiner; Çetiner, Burak; Ersoy, Pervin
Cargo transportation is a key element for an effective and properly functioning logistics chain. Due to the role it plays in overall logistics chain performance it is important for cargo firms to be at their peak level in terms of provided service quality and implementation. Continuous performance evaluation is critical for diagnosing and preventing any problems that might disrupt the firms’ ability to keep providing their services and further prevent customer dissatisfaction. Therefore the aim of this paper is identifying the problems that cause the performance of Company X’s distribution center located in City A to stay below desired levels which consequently lead to customer dissatisfaction and to offer a feasible solution for the identified problems. In order to identify underlying problems performances of two distribution centers located in different cities are compared and improvements for worker performance workload distribution and processes are suggested.
Citation - WoS: 1
Regional Efficiency Analysis of an International Logistics Company: A Case Study
(INT JOURNAL CONTEMPORARY ECONOMICS & ADMINISTRATIVE SCIENCES, 2024) Pervin Ersoy; Ersoy, Pervin
This study conducted in collaboration with a US-based multinational logistics company investigates the operational efficiency of cargo transportation firms in managing package collection and distribution. The primary objective is to identify areas for enhancing effectiveness. The research encompasses key variables such as delivered packages pickups truck numbers couriers delivery and pickup stops total costs daily delivery and pickup compensation. The study's focus centers on analyzing the operations of an international logistics firm in Izmir Turkey using the Data Envelopment Analysis (DEA) method which helps identify regions effectively managing processes. The frontier analyst program assessed the company's operations across 19 Izmir regions leading to recommendations based on efficient regions. The research aims to provide a comprehensive roadmap for similar Third-Party Logistics Service Providers (3PLs) seeking to optimize cargo pickup operations. By adopting the study's suggested strategies and best practices other 3PLs can enhance their package collection management and overall operational efficiency. In conclusion the study underscores the value of employing the DEA method for evaluating cargo transportation operational efficiency offering insights for improvement. The specific recommendations derived from efficient regions in Izmir serve as a guideline for logistics service providers looking to optimize package collection and distribution activities.
Citation - WoS: 3
Citation - Scopus: 7
Risk management tools in the road transportation industry with mediation and moderation analysis
(Poznan School of Logistics, 2021) Pervin Ersoy; Mustafa Tanyeri; Ersoy, Pervin; Tanyeri, Mustafa
Background: This study aims to shed light on risk-mitigating tools and strategies that can be used in third-party logistics (3PL) companies to increase performance. Risk and risk management tools are identified and classified according to the managers’ feedback and the theoretical background. The most important risks for the road transportation industry are analyzed their implications are discussed and mitigating strategies are offered. Methodology: The study used purposive sampling from international road freight forwarders that were members of the Association of International Forwarding and Logistics Service Providers (UTIKAD) or International Transporters' Association (UND). The data were collected by questionnaire method and analyzed with SPSS 22 and AMOS programs. Results: The results show that the road transportation industry has important risks that managers have not effectively managed. According to the results the main problems in 3PL companies are lack of coordination lack of visibility and poor service quality. The results support that delivery risk directly affects transportation quality and process risks. Originality In this study transportation-related risks are analyzed showing their impact on a company’s overall processes. Additionally we examine whether the transportation quality creates a mediation effect or information sharing has a moderation effect on a company’s process risks. Few studies exist on transportation risks and the role of mitigating strategies in reducing these risks and this is also a limitation of our research from the risk perspective. © 2021 Elsevier B.V. All rights reserved.
Stratejik lojistik planlamanın değer yaratma üzerine etkisi: İstanbul Menkul Kıymetler borsasında işlem gören firmalar üzerine bir uygulama
(2010) Ersoy, Pervin; Tek, Ömer Baybars
Bu tezin amacı işletmelerin lojistik faaliyet derinliğinin işletme değeri üzerindeki etkisinin irdelenmesidir. Bu amaç doğrultusunda öncelikle lojistik faaliyetlerinin planlanması ve değer üzerindeki teorik ilişkisi ortaya konmuştur. Belirlenen finansal metrikler aracılığıyla da lojistik faaliyet derinliğinin işletme değeri üzerinde etkisinin olup olmadığı gösterilmiştir.Bu tezin önemi lojistik faaliyet derinliğinin işletme değeri üzerindeki etkisinin ilk defa görgül olarak ortaya konmasıdır. İstanbul Menkul Kıymetler Borsası'na kote olan tüm üretim firmalarının 2005-2009 yılları arasında yayınladıkları raporların detaylı bir şekilde incelenmesinden sonra hesaplanan değer metriklerinin lojistik faaliyet derinliğine göre ayrıştırılan firmalar arasında anlamlı bir farkın olup olmadığı gösterilmiştir. Yapılan analizlere göre lojistik faaliyeti bulunan üretim firmalarının özsermaye değerlerinin, piyasa değerlerinin ve ekonomik katma değerlerinin anlamlı şekilde lojistik faaliyeti bulunmayan işletmelerden daha yüksek olduğu bu durumda da firmaların lojistik faaliyetlerinin bulunmasının firmalara ekonomik anlamda değer kattığı yapılan test sonuçlarından çıkarılabilir.Anahtar Kelimeler: Stratejik Lojistik Planlaması, Finansal Değer Metrikleri, Katma Değer Süreçleri
Sürdürülebilir üretimde enerji yönetim sisteminin rolü: Sürdürülebilir kalkınma hedefleri ve tedarik zinciri stratejileri ile bütünleşik bir yaklaşım
(2025) Hezarfen, Didem; Ersoy, Pervin
The collaboration on the United Nations Sustainable Development Goals and the Energy Management System is essential for achieving sustainable production and future sustainability objectives. By providing a systematic way to measure, control, and minimize energy use, EnMS contributes to financial gains in terms of increasing efficiency and reducing costs, as well as environmental gains in terms of issues affecting our future. Sustainable manufacturing is the process of creating products with minimal negative effects on the environment and the optimum benefits for the economy and society. Involving the supply chain in sustainability processes strengthens these effects and creates stronger sustainable industrial networks. The integrated approach that emerges with strategically implemented energy management systems, sustainable production, and supply chain sustainability is essential for realizing sustainable development goals. This study aims to draw attention to the connection between energy management system and sustainability goals and to develop strategies for supply chains of manufacturing companies. For this purpose, a case study of the energy management system process implemented in anonymized manufacturing facility in Turkey, was used. This study reveals the need for an integrated approach with the energy management system in terms of sustainable supply chain and production process efficiency of manufacturing companies.
Citation - WoS: 40
Citation - Scopus: 52
The effect of user manual quality on customer satisfaction: the mediating effect of perceived product quality
(Emerald Group Holdings Ltd., 2019) Osman Gök; Pervin Ersoy; Gülmüş Börühan; Börühan, Gülmüş; Gök, Osman; Ersoy, Pervin
Purpose: The purpose of this paper is to investigate the elements of user manual quality and its influences on perceived product quality and customer satisfaction in an integrated model structure. Design/methodology/approach: Survey method was used to evaluate user manual quality and its influences on perceived product quality and customer satisfaction. Electrical appliances consumers were chosen in our sample. Factor analysis and structural equation modeling were performed to introduce test and validate the user manual quality dimensions and also test the hypotheses. Findings: The findings show a positive significant relation between user manual quality and perceived product quality and this result demonstrates that consumers perceive user manual quality as a part of their quality evaluation related to the product. The results point out that user manual quality is essential for both low- and high-value products regarding customer satisfaction. The findings also reveal that perceived product quality mediates the influence of user manual quality on customer satisfaction. Practical implications: This study reveals that providing a high-quality user manual should be an essential element of product management and development strategies. The findings also highlight the need for companies that particularly sell complex products with long product life cycles must invest in providing high-quality user manuals. This will enhance perceived product quality and in turn customer satisfaction. Originality/value: Although some prior studies address user manuals in the relevant literature these studies did not examine the elements of user manual quality and their impact on consumers’ perceptions of the product quality and their satisfaction evaluations in a research model. This paper attempts to fill this gap in the literature. In addition the authors found two major dimensions of user manual quality as content-related elements and representational/format-related elements of the user manual. © 2021 Elsevier B.V. All rights reserved.
The Mediating Effect of Trust and Perceived Value on the Relationship between Corporate Image and Online Shopping Intention: A Study on Consumer Durables
(INST SUPERIOR ENTRE DOURO & VOUGA, 2023) Osman Gok; Pervin Ersoy; Gulmus Boruhan; Boruhan, Gulmus; Gok, Osman; Ersoy, Pervin
The study aims to reveal factors that affect customers' extension from the offline to the online channel and investigate how these factors influence consumers' behavior toward online channel adoption. We examine how offline corporate image trust and perceived value affect consumers' online shopping intentions. This study focuses on electrical appliances both brown and white goods. A convenience sampling method was followed for the data collection process using both an online and offline survey method. Data were collected from 219 consumers who had purchased an electric appliance (brown or white goods e.g. dishwasher refrigerator oven) within the last three months. Data were analyzed with structural equation modeling and mediation effects of offline perceived value and trust were tested with SPSS process macro. Our empirical results suggest that consumers' offline-based trust and value perceptions significantly drive their online shopping intentions for durable products. The findings also reveal that offline trust and perceived value mediate the relationship between corporate image and online shopping intention.
The socio-economic metabolism of Canada: A case study of energy flows from 1990 to 2011
(Taylor and Francis Inc., 2021) Abdullah Toseef; Umar Burki; Pervin Ersoy; Burki, Umar; Toseef, Abdullah; Ersoy, Pervin
[No abstract available]
Citation - Scopus: 3
Top Management Pledge An Essential Component of Sustainable Manufacturer-Customer Relationships
(Luminous Insights LLC, 2022) Umar Burki; Pervin Ersoy; Burki, Umar; Ersoy, Pervin
This study reviews the role of top management commitment in realizing sustainability goals in interfirm and supply chain relationships. Next the study employs the resource-based view of the firm to implicate top management commitment as a moderator of influences of green innovation practices on customer cooperation. Using survey design methodology we collected data from different 181 ISO 14001certified Turkish manufacturing firms. We tested the proposed hypotheses by using the hierarchical multivariate regression approach. The direct effect of top management commitment on green process innovation is significant while its effect on green managerial innovation is insignificant. However the results show that manufacturer-customer relationships support top management commitment as a positive moderator of the relationship between green innovation practices and customer cooperation. Our results underscore the vital role played by top management in the firm’s efforts to accomplish sustainability objectives and enhance interfirm cooperation. Further the study contributes to the literature by revising the available literature on the different roles of top management commitment in green supply chains and business relationships. © 2024 Elsevier B.V. All rights reserved.