Hemşire çizelgelemesinde esnek vardiya planlaması ve hastane uygulaması

dc.contributor.author Yucel Ozturkoglu
dc.contributor.author Filiz Çalışkan
dc.contributor.author Ozturkoglu, Yucel
dc.contributor.author Çalışkan, Filiz
dc.date.accessioned 2025-10-22T16:06:35Z
dc.date.issued 2014
dc.description.abstract Müşteri tatmininin her geçen gün daha da zorlaştığı hizmet sektörlerinde işverenler sunulan hizmetin kalitesini arttırmak ve hizmetin devamlılığını sağlamak için yeni arayışlar içine girmekteler. İşverenler müşteriden önce hizmeti sunan kişilerin memnuniyetini sağlayarak rekabet gücünü arttırma yollarına başvurmaktadırlar. Bu yollardan biri de çalışma sürelerinin esnekleştirilmesidir. Bu çalışmada hizmet sektörleri arasında önemli bir yere sahip olan hastanelerde ki hemşire çizelgeleme problemi için tam sayılı matematiksel bir model oluşturulmuştur. Oluşturulan modelde klasik çizelgeleme modellerinin aksine hemşirelerin işe başlama saatlerine esneklik getirilmiştir. Modelin başlıca amacı hemşirelerin kendi tercihlerine göre haftalık çizelgelerinin oluşturulmasıdır. Oluşturulan model gerçek veriler kullanılarak bir üniversite hastanesinin genel cerrahi bölümünde denenmiştir. Modelin %99 6 oranında hemşire tercihlerini yerine getirdiği görülmektedir.
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dc.identifier.issn 1302-3284
dc.identifier.issn 1308-0911
dc.identifier.uri https://gcris.yasar.edu.tr/handle/123456789/11184
dc.identifier.uri https://search.trdizin.gov.tr/en/yayin/detay/159346
dc.language.iso Türkçe
dc.relation.ispartof Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
dc.rights info:eu-repo/semantics/openAccess
dc.source Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
dc.subject Hemşirelik
dc.title Hemşire çizelgelemesinde esnek vardiya planlaması ve hastane uygulaması
dc.type Article
dc.type Article
dspace.entity.type Publication
gdc.author.id 0000-0002-7079-7559
gdc.author.id 0000-0002-9569-8178
gdc.coar.type text::journal::journal article
gdc.description.department
gdc.description.departmenttemp [Ozturkoglu, Yucel] Yaşar Üniversitesi, İktisadi Ve İdari Bilimler Fakültesi, Uluslararası Lojistik Yönetimi Bölümü, İzmir, Türkiye; [Çalışkan, Filiz] Erciyes Üniversitesi, İktisadi Ve İdari Bilimler Fakültesi, İşletme Bölümü, Kayseri, Türkiye
gdc.description.endpage 133
gdc.description.issue 1
gdc.description.publicationcategory Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
gdc.description.startpage 115
gdc.description.volume 16
gdc.identifier.trdizinid 159346
gdc.index.type TR-Dizin
gdc.virtual.author Öztürkoğlu, Yücel
oaire.citation.endPage 133
oaire.citation.startPage 115
publicationissue.issueNumber 1
publicationvolume.volumeNumber 16
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