PERAKENDECİLİKTE PAZARLAMA KANALI STRATEJİSİ VE YAMYAMLIK ETKİSİ: PAZARLAMA VE TEDARİK ZİNCİRİ BAKIŞ AÇISIYLA KAVRAMSAL BİR DEĞERLENDİRME

Loading...
Publication Logo

Date

2016

Authors

Gülmüş Börühan
Pervin Ersoy

Journal Title

Journal ISSN

Volume Title

Publisher

Open Access Color

OpenAIRE Downloads

OpenAIRE Views

Research Projects

Journal Issue

Abstract

İnternetin etkileyici gelişimi küreselleşme ve teknolojinin yayılımı her sanayi ve iş modelini etkilemiştir.Çoklu kanal stratejisi küreselleşen dünyanın değişen dinamikleri ile başa çıkmak için perakendecilere rekabet avantajı sağlamalıdır. Ancak çoklu kanal stratejileri yamyamlık gibi dezavantajlı sonuçlara yol açabilir. Yamyamlık birden fazla dağıtım kanalına giriş nedeniyle firmanın Pazar payı kaybetmesi anlamına gelir. Çoklu kanal stratejileri nedeniyle mevcut yamyamlık *İzmir University of Economics Faculty of Business Department of Logistics Management isik.yumurtaci@ieu.edu.tr **Yaşar University Faculty of Economics and Administrative Sciences International Logistics Department gulmus.boruhan@yasar.edu.tr ***Yaşar University Faculty of Economics and Administrative Sciences International Logistics Department pervin.ersoy@yasar.edu.trliterature tartışmalıdır ve kavramın farklı bakış açılarından incelenmesi gereklidir. Bu çalışmada yamyamlık etkisi ortaya çıktığında yamyamlık etkisinin dezavantajlarını ortadan kaldırmak için teorik temele dayalı pazarlama ve tedarik zinciri bakış açısını bütünleştirerek bir kavramsal çerçeve sunulması amaçlanmaktadır. Ayrıca gelecek araştırmalar için araştırma önerileri de sunulmuştur

Description

Keywords

İşletme

Fields of Science

Citation

Agatz N. A. H. Fleischmann M. and Jo A. E. E. van Nunen (2008). “E-fulfillment and multichannel distribution- a review” European Journal of Operations Research 187: 339–356.Anderson J. Jolly L. and Fairhurst A. (2007). “Customer relationship management in retailing: A content analysis of retail trade journals” Journal of Retailing and Consumer Services 14(6):394-399.ATKearney (2014). “On solid ground: brick and mortar is the foundation of omnichannel retailing” Report.Avery J. Steenburgh J. T. Deighton J. and Caravella M. (2012). “Adding bricks to clicks: predicting the patterns of cross-channel elasticities over time” Journal of Marketing 76(3): 96- 111.Avery J. Steenburgh T. J. Deighton J. and Caravella M. (2013). “Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping” GfK Marketing Intelligence Review 5(2): 28-33.Barratt M. and Oke A. (2007). “Antecedents of supply chain visibility in retail supply chains: a resource-based theory perspective” Journal of Operations Management 25 (6): 1217-1233.Bhattacharjee S. and Ramesh R. (2000). A multi-period profit maximizing model for retail supply chain management: an integration of demand and supply-side mechanisms. European journal of operational research 122(3) 584-601.Biyalogorsky E. and Naik P. (2003). “Clicks and mortar: the effect of online activities on offline sales. Marketing Letters” 14(1): 21-32.Balderston F. E. (1956). “Assortment choice in wholesale and retail marketing” The Journal of Marketing 175-183.Boone L. E. and Kurtz D. L. (2007). “Contemporary marketing” Mason: OH: Thomson/SouthWestern.Brown J. R. and Dant R. P. (2014). “The Role of e-Commerce in Multi-Channel Marketing Strategy”. In Handbook of Strategic e-Business Management Springer Berlin Heidelberg.Buday T. (1989). “Capitalizing on brand extensions. Journal of Consumer Marketing” 6(4): 27-30.Bultez A. Gijsbrechts E. Naert P. and VandenAbeele P. (1989). “Asymmetric cannibalism in retail assortments” Journal of Retailing 66 (Summer):153-192.Burt S. L. and Sparks L. (2003). “Power and competition in the UK retail grocery market” British Journal of Management 14(3): 237-254.Cao L. and Li L. (2015). “The impact of cross-channel integration on retailers’ sales growth” Journal of Retailing 91(2):198-216.Cattani K. D. Gilland W. G. and Swaminathan J. M. (2004). “Coordinating traditional and internet supply chains” In Handbook of Quantitative Supply Chain Analysis (pp. 643-677). Springer US.Chernev A. (2003). When more is less and less is more: The role of ideal point availability and assortment in consumer choice. Journal of consumer Research 30(2) 170-183.Christopher M. L. (1992). “Logistics and Supply Chain Management” London: Pitman Publishing.Christopher M. and Lee H. (2004). “Mitigating supply chain risk through improved confidence” International Journal of Physical Distribution & Logistics Management 34(5): 388-396.Collins D. J. and Mongomery C. A (1995). “Competing on resources: strategy in the 1990s” Harvard Business Review 73 (4): 118-128.Cooper M. C. Lambert D. M. and Pagh J. D. (1997). “Supply chain management: more than a new name for logistics” The International Journal of Logistics Management 8(1): 1-14.Copulsky W. (1976). “Cannibalism in the Marketplace” The Journal of Marketing 103-105.Dant R. P. and Brown J. R. (2008). “Bridging the B2C and B2B research divide: the domain of retailing literature” Journal of Retailing 84(4):371-397.Deleersnyder B. Geyskens I. Gielens K. and Dekimpe M. G. (2002). “How cannibalistic is the internet channel?”International Journal of Research in Marketing 19 (4): 337-348.Deloitte (2014). “Global Powers of Retailing”.http://www2.deloitte.com/content/dam/Deloitte/global/Documents/ConsumerBusiness/dttl-CB-GPR14STORES.pdf. (10.08.2015).Desai P. S. (2001). “Quality segmentation in spatial markets: When does cannibalization affect product line design?” Marketing Science 20(3):265-283.Dick A. S. &Basu K. (1994). Customer loyalty: toward an integrated conceptual framework. Journal of the academy of marketing science 22(2) 99-113.Dholakia R. R. Zhao M. and Dholakia N. (2005). “Multichannel Retailing: A Case Study of Early Experiences” Journal of Interactive Marketing 19(2): 63-74.Ehrens S and Zapf S. (1999). “The Internet business-to-business report” New York (NY): Bear Stearns & Co. Inc.Eisenhardt K. (1989). “Agency theory: An assessment and review” Academy of Management Review 14(1): 57-74.E-Marketer (2014). “Global B2C ecommerce sales to hit $1.5 Trillion this year driven by growth in emerging markets”. http://www.emarketer.com/Article/Global-B2C-Ecommerce-Sales-Hit-15- Trillion-This-Year-Driven-by-Growth-Emerging-Markets/1010575.(04.05.2015).Erbıyık H. Özcan S. and Karaboğa K. (2012). “Retail store location selection problem with multiple analytical hierarchy process of decision making an application in Turkey. ProcediaSocial and Behavioral Sciences” 58(2012): 1405-1414.Fliedner G. (2003). “CPFR: an emerging supply chain tool. Industrial Management & Data Systems” 103(1): 14-21.Frazier G.(1999). “Organizing and managing channels of distribution. Journal of the Academy of Marketing Science” 27 (Spring) 226-240.Garven J. R. (2002). “On the implications of the internet for insurance markets and institutions” Risk Management and Insurance Review 5(2):105-116.Gensler S. Dekimpe M. G. and Skiera B. (2007).“Evaluating channel performance in multi-channel environments” Journal of Retailing and Consumer Services 14 (1): 17-23.George M. Kumar V. and Grewal D. (2013). “Maximizing profits for a multi-category catalog retailer” Journal of Retailing 89(4): 374-396.Geyskens I. Gielens K. and Dekimpe M. G. (2002). “The market valuation of Internet channel additions” Journal of Marketing 66 (2):102-119.Gilbert A. and Bacheldor B. (2000). “The big squeeze”Informationweek March(27): 47-56.Goodchild M. F. (1984). “ILACS: a location-allocation model for retail site selection” Journal of Retailing 60:84-100.Guide Jr V. D. R. and Li J. (2010). “The potential for cannibalization of new products sales by remanufactured products” Decision Sciences 41(3): 547-572.Gunasekaran A. Marrib H. B. McGaugheyc R. E. and Nebhwanib M. D. (2002). “E-commerce and its impact on operations management” International Journal of Production Economics 75 (2002): 185-197.Harvey M. Rothe J. T. and Lucas L. A. (1998). “The\" trade dress\" controversy: A case of strategic cross-brand cannibalization” Journal of Marketing Theory and Practice 1-15.Hunt S. D. (2002). “Foundations of Marketing Theory: Toward a General Theory of Marketing” M.E. Sharpe Armonk NY. ICT Facts and Figures – “The world in 2015”. http://www.itu.int/en/ITUD/Statistics/Pages/facts/default.aspx. (10.08.2015).Ivanov S. (2007). “Conceptualizing cannibalization: the case of tourist companies” S Ivanov Yearbook of International University College 20-36.Kanda A. and Deshmukh S. G. (2008). “Supply chain coordination: perspectives empirical studies and research directions” International Journal of Production Economics 115(2): 316-335.Kelly J. P. Freeman D. C.andEmlen J. M. (1993). “Competitive impact model for site selection: the impact of competition sales generators and own store cannibalization” International Review of Retail Distribution and Consumer Research 3(3): 237-259.Ketchen D. J. Ireland R. D. and Snow C. C. (2007). “Strategic entrepreneurship collaborative innovation and wealth creation” Strategic Entrepreneurship Journal 1(3-4): 371–385 . Kilcourse B. and Rowen S. (2008). ”Finding the integrated multi-channel retailer” Retail Systems Research Benchmark Study.Kim C. K.andLavack A. M. (1996). \"Vertical brand extensions: current research and managerial implications\" Journal of Product & Brand Management 5(6): 24 – 37.Kollmann T. Kuckertz A. and Kayser I. (2012). “Cannibalization or synergy? Consumers' channel selection in online-offline multichannel systems” Journal of Retailing and Consumer Services 19(2): 186-194.Kong E. L. (2015). \"Cannibalization effects of products in Zara's stores and demand forecasting\" PhD diss. Massachusetts Institute of Technology.Kozlenkova I. V. Hult G. T. Lund D. J. Mena J. A. and Kekec P. (2015). “The Role of Marketing Channels in Supply Chain Management” Journal of Retailing (article in press).Kumar N. Scheer L. K. And Steenkamp J- B. E. M. (1995). “The effects of perceived interdependence on dealer attitudes” Journal of Marketing Research 32(August): 348-56.Kumar N. Scheer L. and Kotler P. (2000). “From market driven to market driving” European Management Journal 18(2): 129-142.Lambert D. M. & Cooper M. C. (2000). Issues in supply chain management. Industrial marketing management 29(1) 65-83.Lane V. and Jacobson R. (1995). “Stock market reactions to brand extension announcements: The effects of brand attitude and familiarity” The Journal of Marketing 63-77.Laudon K. C. and Laudon J. P. (2013). “Management information systems: managing the digital firm” Pearson Education.Lee H. L. and S. Whang (2000). “Information sharing in a supply chain”. International Journal of Technology Management” 20(3/4): 373-387.Lee H. L. So K. C. andTang C. S. (2000). The value of information sharing in a two-level supply chain. Management science 46(5) 626-643.Lee Y. Lee Z. and Larsen K. R. T. (2003). “Coping with internet channel conflict Communication of ACM” 46(7): 137-142.Levy M. and Weitz B. (2012). “Retailing management”New York:McGraw-Hill.Levy M. and Weitz B. A. (2001). “Retailing management” New York: McGraw-Hill.Mahoney J. T. (1995). “The management of resources and the resource of management” Journal of Business Research 33(2): 91-101.Matsuda T. Clark T. H. & Lee H. G. (1997 January). Electronic commerce for agricultural transactions: role of intermediaries and accurate pricing. In System Sciences 1997 Proceedings of the Thirtieth Hawaii International Conference on (Vol. 4 pp. 13-20). IEEE.Mentzer J. T. DeWitt W. Keebler J. S. Min S. Nix N. W. Smith C. D. and Zacharia Z. G. (2001). “Defining supply chain management” Journal of Business Logistics 22(2) 1-25.Meredith L. and Maki D. (2001). “Product cannibalization and the role of prices” Applied Economics 33(14): 1785-1793.Miller F. Mangold W. G. & Holmes T. (2006). “Integrating geographic information systems (GIS) applications into business courses using online business geographics modules” Journal of Education for Business 82(2) 74-79.Mols N. P. (2001). “Organizing for the effective introduction of new distribution channels in retail banking” European Journal of Marketing 35(5/6): 661-686.Montoya-Weiss M. M. Voss G.B. and Grewal D. (2003). “Determinants of online channel use and overall satisfaction with a relational multichannel service provider” Journal of the Academy of Marketing Science 31(4): 448-458.Moorman C. and Rust R. T. (1999). “The role of marketing” Journal of Marketing 63(special issue): 180-197.Moorthy K. S. and Png I. P. (1992). “Market segmentation cannibalization and the timing of product introductions” Management Science 38(3):345-359.Narwal and Sachdeva (2013). “Impact of information technology (IT) on consumer purchase behavior” Journal of Arts Science & Commerce 4(3):41-53.Nassimbeni G. (1998). “Network structures and co-ordination mechanisms: a taxonomy. International Journal of Operations & Production Management 18(6):538-554.Neslin S. A. and Shankar V. (2009). “Key issues in multichannel customer management: current knowledge and future directions” Journal of Interactive Marketing 23(1):70-81.Nijssen E. J. (1999). “Success factors of line extensions of fast-moving consumer goods” European Journal of Marketing 33(5/6): 450-474.Nowak G. J. Cameron G. T. & Delorme D. (1996). Beyond the world of packaged goods: Assessing the relevance of integrated marketing communications for retail and consumer service marketing. Journal of Marketing Communications 2(3) 173-190.Oluç M. (2006). “TemelPazarlamaKavramları” Beta Publications: İstanbul. Parrish E. (2010). \"Retailers' use of niche marketing in product development\" Journal of Fashion Marketing and Management: An International Journal 14 (4): 546 – 561.Pauwels K. and Neslin S. A. (2015). “Building With Bricks and Mortar: The Revenue Impact of Opening Physical Stores in a Multichannel Environment” Journal of Retailing 91(2): 182-197.Payne A. and Frow P. (2004). “The role of multichannel integration in customer relationship management” Industrial Marketing Management 33(6): 527-538.Payne A. and Frow P. (2005). “A strategic framework for customer relationship management” Journal of Marketing 69(4): 167-176.Pfeffer J. and Salancik G. R. (1978). “The external control of organizations: a resource dependence perspective” Harper & Row New York.Pickton D. and Broderick A. (2004). “Integrated marketing communications” Financial Times Prentice Hall.Popkowski-Leszczyc P. and Timmermans H. (1997). “Store-switching behavior” Marketing Letters 8(2): 193-204.Porter M. E. (2001). “Strategy and the internet” Harvard Business Review 79(3): 62-78. PWC (2015). “Total Retail 2015. Retailers and the Age of Disruption”https://www.pwc.com/gx/en/retail-consumer/retail-consumer-publications/globalmulti-channel-consumer-survey/assets/pdf/total-retail-2015.pdf. (09.10.2015).Raghavan Srinivasan S. Ramakrishnan S. and Grasman S. E. (2005). “Identifying the effects of cannibalization on the product portfolio” Marketing Intelligence & planning 23(4) 359-371.Randall W. S. Gibson B. J. Defee C. C. and Williams B. D. (2011). “Retail supply chain management: key priorities and practices” The International Journal of Logistics Management 22(3):390-402.Raza S. A. Al-Kuwari A. Y. andAloqayli F. A. A Model for Optimal Pricing and Capacity Allocation for a Firm Facing Market Cannibalization.http://www.iieom.org/ieom2011/pdfs/IEOM154.pdfReddy S. K. Holak S. L. and Bhat S. (1994). “To extend or not to extend: Success determinants of line extensions” Journal of Marketing Research 243-262.Rosenbloom B. (2007). “Multi-channel strategy in business to business markets: prospects and problems” Industrial Marketing Management 36 (1): 4-9.Ryals L. and Knox S. (2001). “Cross-functional issues in the implementation of relationship marketing through customer relationship management” European Management Journal 19(5):534-542.Sapaj S. C. (2013). “Measuring cannibalization in distribution networks: an approach to optimize store locations” Doctoral dissertation Massachusetts Institute of Technology.Shah J.andAvittathur B. (2007). “The retailer multi-item inventory problem with demand cannibalization and substitution” International Journal of Production Economics 106(1): 104- 114.Sharp B. M. (1993). “Managing brand extension. Journal of Consumer Marketing” 10(3): 11-17.Schramm-Klein H. (2003). “Multi-channel-retailing” Wiesbaden.Sharma D. and Gassenheimer J. (2009). “Internet channel’s perceived cannibalization: scale development and validation in a personal selling context” European Journal of Marketing. 43 (7/8): 1076-1091.Sharma D. Gassenheimer J. and Alford B. (2010). “Internet channels and cannibalization: an empirical approach to a sales agent’s perspective” Journal of Personal Selling and Sales Management. 30(3): 209-221.Skjoett-Larsen T. (1999). “Supply chain management: a new challenge for researchers and managers in logistics” International Journal of Logistics Management 10(2): 41-53.Steinfield C. (2002). “Understanding click and mortar e-commerce approaches: a conceptual framework and research agenda” Journal of Interactive Advertising 2(2): 1-10.Tan K. C. (2001). “A framework of supply chain management literature European Journal of Purchasing & Supply Management” 7(2001): 39-48.Tang F. F. and Xing X. (2001). “Will the growth of multi-channel retailing diminish the pricing efficiency of the web?”Journal of Retailing 77(3): 319-333.Traylor M. B. (1986). “Cannibalism in multi-brand firms” Journal of Consumer Marketing 3(2): 69- 75.Gomez-Arias Tomas J. and Bello-Acebron L. (2008). “Why do leading brand manufacturers supply private labels?” Journal of Business & Industrial Marketing 23(4): 273-278.Vasile V. and Teodorescu I. (2015). “Finding the Synergy when Operating “Bricks and Clicks\" Business Models”. The Proceedings of the International Conference\" Marketing-from Information to Decision\" Babes Bolyai University.Verhoef P. C. and Donkers B. (2005). “The effect of acquisition channels on customer loyalty and cross-buying” Journal of Interactive Marketing 19 (2): 31-43.Wallace D. W. Giese J. L. and Johnson J. L. (2004). “Customer retailer loyalty in the context of multiple channel strategies” Journal of Retailing 80(4) 249-263.Vanheems R. and Kelly J. S. (2009). “Understanding Customer Purchase Switching Behavior When Retailers Use Multiple Channels” International Journal of Integrated Marketing Communications 1(2).Ward M.R. Morganosky M. (2000). “Online consumer search and purchase in a multiple channel environment” Working Paper University of Illinois.Webb K. L. (2002). “Managing channels of distribution in the age of electronic commerce” Industrial Marketing Management 31(2): 95-102.Weitz B. A. and Jap S. D. (1995). “Relationship marketing and distribution channels” Journal of the Academy of Marketing Science 23(4): 305-320.Wolk A. and Skiera B. (2009). “Antecedents and consequences of internet channel performance” Journal of Retailing and Consumer Services 16(3):163-173.Xu L. and Beamon B. M. (2006). “Supply chain coordination and cooperation mechanisms: an attribute‐based approach” Journal of Supply Chain Management 42(1): 4-12.Yumurtacı I. Ö. (2011). “Retail Store Performance Assessment through Supply Chain Perspective” Unpublished PhD Thesis Izmir University of Economics Graduate School of Social Sciences Izmir.Zhang J. Farris P. W. Irvin J. W.Kushwaha T. Steenburgh T. J. and Weitz B. (2010). “Crafting integrated multichannel retailing strategies” Working Paper 09-125 January 2010

WoS Q

Scopus Q

Source

Yönetim ve Ekonomi Araştırmaları Dergisi

Volume

14

Issue

2

Start Page

41

End Page

63
Google Scholar Logo
Google Scholar™

Sustainable Development Goals

SDG data is not available